Sensel Morph Frequently Asked Questions

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• Troubleshooting Questions

  • The transport control buttons on top of my overlays are not functioning in Bitwig or Ableton. What should I do?
  • On the Piano Overlay, pressing the top half of the white key accidentally triggers the nearest black key. How do I avoid this?
  • None of the commands for the Video Editing Overlay work on my Mac! What should I do?
  • The SenselApp is not detecting my Morph. What should I do?
  • The Morph isn't connecting to my device via bluetooth. What should I do?
  • My DAW seems to recognize the Morph, but no MIDI notes are being received. What should I do?

• General Questions

  • How should I store and care for my Sensel Morph?
  • What’s the story behind the Sensel Morph name?
  • How does the Morph detect all objects, not just styli?
  • How does the Morph work with my computer?
  • What operating systems does the Morph work with?

• Ordering & Shipping Questions

  • I tried to pay with a non-USD currency via PayPal and am being charged a large fee. What should I do?

• Hardware Questions

  • My Morph is not turning on and appears to be dead. What Should I do?
  • What kind of latency should I expect with the Morph, both over USB and Bluetooth?
  • What service should I use to 3D print my Overlay design?
  • Can I use the Morph as a simple sketchpad?
  • How do I know if the Morph is charging? How do I know if it's low on battery or fully charged?
  • How long does the battery last?
  • What do the lights mean?
  • What materials is the Morph made of?
  • What materials are the Overlays made of?
  • Can I use the Morph without Overlays?
  • Can multiple Morphs work together?
  • Does the Morph have speakers?
  • What hardware synths and MIDI converters does The Morph work with?
  • Are the Overlays automatically detected? How?
  • What type of USB cable is provided with the Morph? Can it be replaced?

• Bluetooth Questions

  • The Morph is not connecting to my Bluetooth MIDI Wireless Adapter, such as the WIDI Master. What should I do?
  • MPE isn't working very well on my iPad. What should I do?
  • Can I charge the Morph while it’s connected to my device via Bluetooth?
  • Can the Morph be connected to two bluetooth devices at once?
  • Is there noticable Bluetooth delay?
  • I was able to successfully pair my Morph with my Macbook Pro running the latest OS. However, the MIDI device does not appear in MIDI Monitor or my software. Am I missing something?

• Software Questions

  • The SenselApp keeps crashing or my Morph isn't recognized by the Sensel App. What should I do?
  • Can I connect to the SenselAPI and SenselApp Via Bluetooth?
  • Does the Video Editing Overlay work with Adobe CS?
  • What can software developers do with the Morph? What languages can I use?
  • Do I need to code to design and use my own Overlays?
  • Can the Morph be used to run macros / key commands?
  • Does the Morph come with any software?